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The Pool Barn Terms & Conditions

 

By booking and attending The Pool Barn you accept our Terms and Conditions. Please read carefully.

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Swimming at The Pool Barn is at your own risk and we will not be held liable or responsible for any injuries or death that may occur whilst on the property.  We have Public and Property liability insurance, however liability for safety once in the Swimming Pool and at The Pool Barn passes onto the Swim Schools or individuals for private use. 

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The allocated time slot includes use of the changing and shower facilities. We kindly ask that you stick within the time slot given to allow us to get the pool ready for the next hire. If your rental time overruns we reserve the right to enter the swimming pool. 

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Changes to your bookings

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Cancellation policy 

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We understand that sometimes unexpected delays and needs for cancellation can occur, so we try to be as flexible and fair as possible. 

 

We can not offer refunds at this moment in time, however, if you give us at least 48 hours notice of your need to cancel, we will allow you to change your booking date/reschedule. If you do not cancel with 48 hours notice, you will lose any payments you have already made. 

 

  • Please give us as much notice as possible so that we have the chance to resell your session 

  • If you're unable to make your appointment (even if it’s 10 minutes before) or you’re running late then please let us know 

 

Lots of cancellations and no-shows can be crucial to a small business like ours.  

 

Rescheduling your appointment

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You can reschedule your appointment up to 48 hours before your session start time. 

 

You can reschedule your appointment online through Acuity Scheduling. At the bottom of your confirmation email you will see a button to ‘Reschedule Appointment’. 

 

If you can’t find a suitable time then please get in touch with your preferred rescheduled date and we will see if there is anything we can do. 

 

Other changes 

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If you would like to add or reduce the number of swimmers to your booking, please drop us an email. You can send the additional payment via Paypal to cherrytree.poolbarn@gmail.com or bring cash on the day.

 

 

 

 

Pool Hire Terms 

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  • The pool is unsupervised. It is the hirer’s responsibility to ensure that all users can swim adequately or use the correct swim aids

  • The hirer is responsible for the safety of their group at all times while on site and will ensure the rules of the pool are understood and observed by everyone at all times

  • There must be at least one 18+ adult to every 4 children

  • All children under 16 must be supervised by an adult swimmer at all times

  • Each session starts and finishes on the hour booked and includes changing time

  • Please ensure that you leave on time and leave the pool, changing & toilet facilities as clean and tidy as they were when you arrived

  • Payment for your swimming session must be made before you start using the facilities

  • Occasionally it may be necessary to close the pool for maintenance. Guests will be notified at least 48 hours in advance if it affects their hire

  • All users should be in good health and it is your responsibility to ensure that the pool chemicals and the pool environment will not affect any medical condition they suffer from

  • The premises are within private grounds, please be considerate to others and keep the noise volume to a reasonable level 

  • We ask you to report any damages or injuries immediately. Any damages must be paid for in full

  • No children's parties 

 

 

Pool Rules 

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  • For hygiene reasons, please shower before using the pool if you have not showered at home

  • No food or drinks in the pool area.  Plastic bottled water in changing areas only

  • No diving or running

  • No smoking

  • All jewellery to be removed before entering the pool

  • If your child isn't toilet trained they need to have water tight swim wear; waterproof nappies alone are not sufficient. A Happy nappy can be purchased at Boots or Amazon and is reusable. A disposable swim nappy is worn underneath. Please report any mishaps immediately

  • No talcum powder in any area

  • Any Pool toys out for your use are to be used at your own risk 

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​Health & Safety 

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Steps have been taken to improve health and safety at The Pool Barn includes:

  • Aqua safe flooring in and around our changing area 

  • Grip on staircase 

  • Clear signage indicating No Running, Diving and Jumping

  • First aid kit provided

  • Fire Exit signage installed

  • Our Plant Room is kept locked and signage on the Plant Room door indicates 'Private'

  • The swimming pool is fitted with brand new state of the art filtering system

  • We suggest drying off before using the stairs to stop the stairs getting wet and slippery   

We have worked closely with Sussex council to ensure health and safety is compliant at all times. 

 

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I have read the Conditions of the hire agreement and I agree that:

I am responsible for the safety of my group and will ensure the rules are observed at all times by everyone.

I understand that if the rules are not observed the hire will be terminated immediately without refund.

I am liable for any damage caused by not following the rules. 

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